HOW TO USE YOUR TECH TEAM TO IMPROVE HR IN YOUR COMPANY
Tech Tips Business Dec 23, 2024 10:00:00 AM Emma Elkind 2 min read
We already know that your IT department can improve security and create a safety first culture for your team. Including cybersecurity events, tips and training together with health and safety meetings can improve communication and awareness. Creating a culture in the office where it is safe to report, phishing emails, hacked accounts and user error is very important. There are also ways that your IT Department can assist your HR team to improve efficiency of systems, employee engagement, security and privacy, lower cost of tools and improved documentation and communication.
Businesses have been developing employee training programs for cybersecurity and have been combining it with their existing health and safety program. This is a great way to regularly discuss technology ricks or impacts to the business that could cause disruption. incorporating technology discussions will help create a safety first culture that will help create a cyber safe work environment. It lets employees be part of the conversation when creating a safe use policy so they understand why tech changes are happening in the workplace and will rally behind best practices because they understand how it affects their coworkers.
Your tech team can also create better privacy and security by implementing low cost zero trust tools to filter out websites, phishing emails and detect ransomware. The HR department is responsible for the privacy of employee information including medical conditions and reviews that are not allowed to be shared beyond the one on one conversation with your representative. Creating tiered access allows information that you share only to be accessed by your HR department on an as need basis. Instead of having to purchase multiple tools tech providers can offer an all you can eat option to mitigate costs and can monitor when there are similar tools running that can be mitigated or combined to reduce monthly costs to the business.
By implementing an employee portal for training materials. information on benefits and insurance that can be accessed by employee number and password. This can improve access to information so that employees can better understand how to access benefit information. HR can use this to communicate eligibility for insurance plans, how to sign up through their company insurance, schedule performance follow-up meetings. Have an anonymous Q and A board, update training documents and company updates and events. This will improve the amount and frequency that employees get updated which is so important for communication especially in a large business. Also if its not documented did it even happen?! For company compliance being able to seamlessly document SOP,s, equipment and risk management is essential.
Providing accessibility for employees is also very important for the HR department. In cases where employees transition to a work from home environment or just need access to more support the tech team can be a huge support, They can assist with setting up a secure vpn for employees to access their departments folders safely giving them access to the business network, They can source equipment that includes better accessibility , touch screens, brail, better speakers, lighter equipment or more durable. Your team can help source the right technology to improve their ability to do their job.
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Emma Elkind
Cybersecurity Operations at Attitude IT